An integrator can be anyone with the appropriate knowledge to help guarantee the intended system’s order of operations. An integrator can be an equipment dealer or distributor, electrical contractor, independent controls company, AV company, or design company. The question is if an integrator needs to supply the material, or just coordinate the installation and programming, or to be somewhere in between.
Factory technicians are integrators by nature because most of today’s systems are typically connected to the local Wi-Fi network with internet access. They need to understand network communication and security, and how to coordinate the work between the Electrician and the ‘house’ IT contractor. However, a factory tech might not know how to install or program other systems, or be limited by the terms of their service, and usually not in control of their own schedule. You might not get the same factory technician through the time of system startup.
Designers certainly could have the knowledge and understanding to act as an integrator. But are we referring to someone from the project design team, or a third party who happens to be a designer? If they are on the design team, then their job should be easier executing their own design. Especially if they are also furnishing the material. Plus, if they are already on the job, the extra work could be part of their flow on the project.
Naturally, I would say the best integrators are independent controls companies who are factory authorized to furnish the material; who also provide full service and support including project management and installation assistance; and handle all of the systems startups, programming, and training. These types of companies will typically have full product knowledge, installation experience to help avoid the usual roadblocks and pitfalls and be able to coordinate the work between the other trades and the owner. But that is only the opinion of an independent lighting controls company…
To have the appropriate knowledge would include, but not limited to, the following skills:
Full knowledge of all systems to be integrated, both installation and programming.
An understanding of how to read design documentation including typical construction plans and specifications, equipment specifications, and system submittal packages.
The ability to interpret or translate information across the trades involved.
The ability to provide any additional documentation which might assist with the overall installation.
Have a big picture of the overall installation including site conditions, access requirements, and equipment locations.
Provide Project Management to attend progress meetings, answer questions from the design and construction teams, review all system submittals, and help maintain the construction schedule.
Provide installation assistance with power requirements, interconnecting cables and wires, and any special manufacturer installation requirements.
Assist with the system startup and confirm proper operation.
Provide any additional final documentation or training, if required, above and beyond what is included with the factory provided services.
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